Automate
Imagine that each consultant has his own advisor. AI Busters' artificial intelligence rapidly analyses data and messages from customers, supporting and easing customers' advisors in everyday work.
Use machine learning
Optimise each process. AI Busters engine learns itself, creating personalised feedback models based on previous patterns, increasing teams' efficacy by enabling leading in new employees and coherent language of the brand.
Support clients effectively
Support marketing and managing, even during crises and breakdowns. In the age of digital transformation and home office, maintain the highest satisfaction rates, easily recognise and solve communication problems, increase reliability and brands' income.
10x
faster service of a single message
+50%
bigger consultants' efficacy
Strategic branches
E-commerce
Energy suppliers
Banking
Insurance
Media and telecommunications
Shared services centres
(BSS/SSC/BPO)
AI Busters' technology automatically analyses incoming messages and, with the help of artificial intelligence, supports customer service consultants.
We increase efficacy
We help to save time and money
We optimise and deliver applications
We are recommended
„Answering to never - ending emails from customers is a bind of contemporary world. AI Busters innovatively addresses this problem with a product, which saves time and money.”
Michał Kordyzon, IBM
Cloud Architect & Developer Ecosystem Group Leader IBM
"AI Busters have successfully completed acceleration programme in Accelpoint together with Santander Bank. Cooperation with this start-up was a great pleasure. I can recommend this company as a reliable and dedicated contractor, whose product gives real business benefits."
Hubert Anyżewski, Accelpoint
Managing Partner & Cofounder
"While executing pilot project with AI Busters, we can see team’s big engagement, very effective communication and performing tasks according to the schedule. What differentiates the company, is the perfect sense of needs in customer service area and this is why we decided to cooperate with the start-up as a part of AccelUp programme."
Katarzyna Janicka, Santander Bank Polska
Digital Innovation Office Santander Bank Poland
"We had a chance to support AI Busters under acceleration in Warsaw Booster programme. AI Busters have shown a big engagement and professionalism. They worked proactively to develop their project, utilising given possibilities. They endeared partners and clients, who positively spoke on AI Busters solutions and cooperation effects. I sincerely recommend working with such an engaged and creative team."
Adrian Migoń, Youth Business Poland
CEO at Youth Business Poland
“I have worked with AI Busters at acceleration stage. AI Busters is a clever, intelligent and hardworking team, that keeps its promises! Their product solves real problems of big companies, increases customer’s satisfaction, eliminates human errors and saves money. I whole-heartedly recommend cooperation with them.”
Adam Hościło, Huge Thing
Tutor
"AI Busters create innovative and effective product needed on the market, which solves real problems of financial sector, where we come across mass correspondence from customers on online channel"
Tomasz Bogus, Investor
Finetech Smart Money Investor, former CEO BGŻ BNP Paribas Bank
"AI Busters solves the problem of analyzing correspondence from customers, automates and optimizes processes effectively. It uses innovative technology that stands out on the market."
Rafał Roszak, YouNick Mint
Investment Director
AI Busters' engine in practice
Banking
Our priority was consultants' support in key areas. The process of intelligent categorisation allowed us to select the most important categories needed for automation and personalised answers' suggesting shortened the time of interaction with a client. Thanks to functional work we implemented it and kick - started in a bank environment.
Verified effectiveness of AI Busters' engine
> 90 %
Insurance
Basing on analysis and verification of emails' and consultants' past scripts, we categorised messages, verified completeness of data needed to accomplish the task, we prepared applications and suggestions which improve the quality of customer service and tasks automation after the conversation.
Total time of analysis of each message
< 1 min
Product
AI Busters' product automates work of customer service divisions
Intelligent classification
Utilisation of AI and machine learning allows to create models of feedback, categorise messages intelligently and easily analyse communication with clients.
Pro assistance
Answers' suggestions for consultants and automatic processes increase efficacy about 30% minimum. Give faster feedback for customers' messages and ensure the highest customer centre service.
Automation
Automatically man repetitive correspondence, constantly improve service processes, basing on incoming messages with the benefit for customers' and our staff's satisfaction.
Calculator
See how much you can profit thanks to AI Busters
1200
Potentially automated messages
1200
Hours saved in consultants’ team
1200
Yearly savings estimation (PLN)
*The above estimations are based on our AI Busters’ comparative indicators, which equal to 70% - 90% of feedback accurateness, 60 seconds average time of message service. Answers’ statistics may vary. The additional data source is: https://wynagrodzenia.pl
See AI Busters engine
According to the newest research 30% of companies will invest in AI solutions. Are you in this group?
During the presentation (online or stationary) we will show you practical capabilities of AI Busters engine and together we will discover improvements, savings and development possibilities of your business based on our newest technologies.
Exemplary AI Busters customer service scheme takes over repetitive service processes,
thanks to which a consultant can focus on advising and non - standard cases.
Enquiry
Categorisation of messages
Suggested answers
Auto answer
Time from inquiry service to feedback
Traditional process
5-9 minutes
AI Busters’ support
30 seconds
FULL COMPATIBILITY
Technology
We combine advanced technologies with the tools that you use every day. The possibility of working on-premise, cloud storage or both.
AI Busters, thanks to its own API is coherent with the existing text contact channels, additionally creating synergy with the existing CRM systems, domain systems, help - desks and ticket systems.
AI
Upgrades processes, increasing efficacy of inner and outer communication.
NLP
Advanced natural language analysis allows to create lexicons dedicated to particular branches.
NLU
Comprehension and interpretation of natural language enables intelligent classification and creating feedback for a customer.
